Covid 19 

Adsum Counselling has a mandatory mask policy. We will re-evaluate this policy when the statistics for this region drop significantly. If this is something you are not comfortable with, you may switch to online sessions. 

For virtual sessions:

We are using a virtual system that meets all privacy standards for Canada and the USA. It does not entail downloading and uses the same profile/password that you use to do online booking. If you choose to book an online session the link to the virtual clinic will be included in your confirmation email. 

For in-person sessions: 

We are asking everyone to sanitize their hands upon arrival and will have masks available for those who arrive without one. Only individual sessions at this time so that physical distancing can be maintained. There will also be a HEPA filter running in the office in addition to the air filtration of the building. Sessions will be spaced out so that there is sufficient time to sanitize the office between people. 

IF YOU ARE NOT FEELING WELL: 

Please contact me as soon as possible to cancel or change the booking to online. Please know I will be doing the same. If I am unwell, I will contact clients to offer the option of either rescheduling or moving to a virtual session. 

If you have any questions or concerns (or ideas) please feel free to contact me. 

Thea Jardine

604-842-8443 

adsum.counselling@gmail.com

Tips for Getting the Most Out of an Online Counselling Session

• Find a quiet place where you can talk freely and won't be overheard. If there isn't anywhere at home, you can also sit in your car (parked, of course).

• If there are others in nearby rooms, let them know you won't be available for about an hour (or about an hour and a half if a couples session) and should not be interrupted. 

• If there are voice-activated speakers or other devices in the room (such as Google Home or Alexa) unplug them.

• Make sure your phone/tablet/computer is fully charged before the session begins.

• Close other programs on your device that use the internet as they may slow down the connection.

• If you are using your phone, please ensure the "do not disturb" setting is on. You don't want distracting notifications popping up during the session.

• Turn your selfie video off if possible (seeing yourself on screen can be very distracting).

• Ensure your internet connection is stable. Be near your wifi router if you can or turn on your data if needed.

• Use headphones or earbuds if you have them. You will be able to hear more clearly and this helps the experience feel more private.

• Have a glass of water and some tissues nearby.

• Try and have a bit of a break between the end of your session and getting pulled back into the rest of your day in order to slow down and process what has happened.

• If you have any concerns about the experience, please share them with your therapist.

This is an incredibly challenging time that is putting many of us under intense stress. Please know that you are not alone in your feelings. Here are some tips in managing the stress and anxiety. 

https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html